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Our Happy Customers: "If I had to limit the adjectives to describe how you work (and you know I don't like limits!!) I would have to say 'vision'--after only a few hours at our initial meeting how you were able to capture, 'my vision' was remarkable. First drawing!! The sketch said it all and I knew we would understand each other from beginning to the end. Your advise about which cabinet manufacturer would give me the quality and design and could fulfil the unusual design details was 'bang-on'. The finishing and hardware were beyond my expectations. The first time I saw the cabinets I was thrilled. Your willingness to please and ability to work with other on site personnel made this experience a pleasure as well as your staff who somehow became part of our family. The pride your staff has in their ability to overcome obstacles (when I asked for the moon) and their willingness to listen to us when we made suggestions was exceptional. So what I have been left with Glen, is a love affair with my kitchen where our good friends have needed at least two hours just to take it all in. We haven't stopped entertaining and so the functionality has been proven and yet the warmth has still remained. We actually miss having all of you here every morning and I can't say enough to express how you took my vision and made it a reality. Here's to you and your wonderful staff." Sincerely
& with great thanks, “The purpose of this letter is to express our complete satisfaction and indeed pleasure with the recent renovation completed by your company on our home. From the telephone call placed to Total Living Concepts to the final walk-through when the renovation was complete, we were extremely pleased with the level of professionalism and attention to detail exhibited by your company and everyone associated with it. Every single tradesperson who entered our door was courteous, friendly, exceptionally nice to our two (very inquisitive) children, and above all exceptionally competent in their particular area of expertise. Your office staff are to be much commended for their friendly yet always professional approach, and their willingness to ‘go the extra mile’ in checking on details and delivery times, and that all important role of consistently ensuring that we were informed on every stage and step as the renovation unfolded. As for the actual design itself, words alone cannot express how much better life has become at our home! The kitchen is truly beautiful, but more importantly works so well with meal preparation and entertaining friends and family (something my husband loves to do with great frequency!). I cannot adequately describe how much better our family dynamics are working in the morning and evening – I can now honestly say that my children enjoy a hot breakfast every morning before school, more interesting and innovative evening and weekend meals, not to mention the great discussions that unfold over our brand new peninsula breakfast counter! I cannot begin to describe the many compliments we have received about the kitchen from friends and family, as well as the exquisite hardwood flooring and new traffic flow that has resulted from opening the wall between the family room and living room. As more than one person has commented, it’s like we moved into a brand new home. Please accept our sincere thanks, and pass on our compliments to all your staff! I would not hesitate to recommend Total Living Concepts to any of our friends and family, and indeed have already done so!” Peggy
& Chris Wyatt “When contemplating this venture, one always dreads the inconvenience and mess associated with it. However, you and your associates came in and took every measure to insure that this was kept to a minimum. You finished the job within the expected time frame and I was able to use my kitchen in no time. The kitchen looks great and I am enjoying showing it off to my friends.” Ellen Byl “It is said in retail, that a display that catches your attention and leaves you standing in awe, is to have created the ‘WOW Factor’. Well that seems to be the reaction from everyone that has visited our home since you renovated our kitchen/living space. Simply to say ‘Thank you’ seems inadequate, never the less, ‘Thank you’ to you and the entire Total Living Concepts team. They were a pleasure to deal with and obviously take great pride in their craft. Your reputation precedes you and we certainly see why you came so highly recommended. We would certainly not hesitate to recommend Total Living Concepts to anyone who is contemplating a renovation. You have made our home a pleasure to spend time in. We absolutely love our new space. Once again Glen, Thank you so much.” Lanny and Irene Cole "I would never hesitate to recommend Glen Prairie for any home renovation project. Our stunning new kitchen is testimony to Glen's talent for design, quality and service. Glen is a perfectionist who is attentive to every detail. His total accessibility throughout all aspects of the project and his particular brand of creativity guarantee a 'state-of-the-art' end product. After speaking with many people in the renovation and kitchen business, we decided to go with Glen. Our kitchen is proof positive that this was entirely the fight decision." Doug
and Pam Partridge "Glen Prairie did not only redesign my kitchen and move walls, but had the proper trades people in place to perform the task at hand. I find this the most enjoyable room in the house. Thanks for a great job!" Martin's Piano and Organ
Centre Ltd., M.M. Luimstra "Thank You very much for the outstanding work done by you and your team on our remodeling project!! It was a pleasure working with you at every stage of the process from initial planning discussions through choosing precisely the 'right' materials and fixtures, co-ordination of the trades, monitoring quality of each component of the project, to successful completion on time and on budget. We are absolutely thrilled with the final result and look forward to working with you again in the years to come in completing our vision of the 'Total Living Concept'." Jim
and Sandy Gilroy "Total Living Concepts does a great job! My new kitchen designed by Glen Prairie is more efficient and more convenient due to the increased work area and storage space and it is far more pleasing to the eye. Glen also saw to the remodeling of my bathroom using highly skilled craftsmen and top quality materials. In the design of both rooms, my personal requests were combined with Glen's expertise to produce up-to-date easy living spaces. I would recommend Total Living Concepts to anyone considering remodeling or additions." Jean Carruthers |
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| Copyright © 2002 Total Living Concepts |
